At SuperheroJackets.com, all our products are custom-made and shipped directly from our manufacturing unit in Pakistan. We aim to deliver your orders as quickly and efficiently as possible. Below is a detailed overview of our production, shipping, and delivery process:
Production Time
- Standard Sizes & Stock Items: Orders are processed and delivered within 10–15 working days after confirmation.
- Custom-Made, Made-to-Measure, or Back Orders: These take approximately 4–6 weeks to complete and ship after all customization details are finalized.
- For specific timelines on custom orders, please contact us for further information.
Shipping Information
- Shipping costs are calculated based on the weight of the package and the delivery destination.
- We offer FREE worldwide shipping for all orders above $399.
- Delivery times vary by location, but you can typically expect transit times of 3–10 working days once the order is shipped.
- Ensure you provide a contact number with your shipping address for smooth delivery.
Customs, Duties, and Taxes
- Our prices include no handling charges or taxes for all items.
- Some countries may require you to pay import duties or customs taxes, which are beyond our control.
- In some cases, customs clearance delays may occur. If this happens, we kindly request your patience while waiting for the delivery.
- If a shipment is rejected due to unpaid customs or import charges, the customer is responsible for any associated fees.
Delivery Restrictions
- We do not ship to P.O. Boxes with any of our services.
- The delivery service used will depend on your order contents and shipping address.
Shipping Partners
We partner with trusted courier services to ensure your order arrives safely and on time. Our shipping providers include:
- DHL
- FedEx
- DPEX
- SkyNet
With integration into DHL and FedEx systems, both you and our team can track your shipment from dispatch to delivery.
For any additional questions or concerns about production, shipping, or delivery, feel free to contact us at support@superherojackets.com.
We’re committed to ensuring you receive your order promptly and with complete satisfaction.